·         Implementation of CPN policies (includes IIF, Sustainability)

·         Create a strong and efficient Car Park team

·         Co-ordination & communication with internal and external parties

·         Prepare and submit reports to include incident and accident reports, maintenance report, defaults, customer complaints, operational matters, collection report etc on weekly basis

·         Manages complaints within car park premises

·         Establish good relationship with tenants and occupants of the mall

·         Establishes best practices for car park operations to ensure effectiveness and excellence in service

·         Manage and monitor operations of carpark, cleanliness and safety equipments/matters

·         Liaises with maintenance contractors for the servicing and upkeep of all car park equipment and systems

·         Maintain inventory control including ticket consumables, spare parts and technical

·         Implement a preventive maintenance program located on schedule

·         Analyze the car park trends of car volumes

·         Ensure that the operating expenses under his responsibility are not over spend