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Primary Responsibilities

The role of a Secretary requires an individual with a professional, intelligent and responsive approach, capable of working with a high degree of autonomy.   A Secretary displays professional sensitivity, flexibility and maturity in day to day dealings with clients and colleagues.

  • Manages diary proactively.  This requires understanding the General Manager’s priorities and co-ordinating all commitments to ensure:

- There is no conflict - double booking etc

- Sufficient time is allocated for and between appointments

- Best use is made of General Manager’s  time

  • Maintains utmost confidentiality
  • Co-ordinates and manages administrative work.  This involves:

- Developing and managing systems for handling day to day administration

- Informing the General Manager of actions taken on his behalf

- Managing specific tasks - special events etc

- Screening and appropriately responding to written and verbal communications

  • Books and co-ordinates travel arrangements for the manager, including interstate and overseas travel
  • Liaises effectively with CPN’s personnel, clients and external callers, whatever the circumstance
  • Responds to internal and external communications by initiating and composing correspondence
  • Produces accurate, formatted, skillfully typed documents within tight time constraints
  • Co-ordinates and manages the production and proof reading of high quality, grammatically correct documents
  • Co-ordinates and participates in special projects, such as, training courses
  • Maintains comprehensive filing and retrieval systems
  • Demonstrates organisational/administrative skills
  • Possesses the maturity to work autonomously with strong decision making skills
  • Thinks with a high degree of initiative - is proactive
  • Employs highly developed interpersonal skills
  • Demonstrates excellent oral and written communication skills and has the ability to initiate and compose own correspondence
  • Has the ability to be flexible in a changing and demanding work environment
  • Works under pressure and meets deadlines effectively
  • Acknowledges the importance of detail
  • Produces a high quality of work consistently
  • Uses a variety of computers based tools
  • Books meeting rooms, video conferences, phone conferences, etc.

  Skill Requirements
  • Must possess at least a Professional Certificate, Diploma, Advanced /Higher / Graduate Diploma, Secretarial, Business Studies/Administration/Management or equivalent.
  • Required language(s): Bahasa Malaysia and English
  • At least 5 year(s) of working experience in a related field.
  • Proficiency in Microsoft Office applications.
  • Excellent organizational skills and interpersonal skills with high level of professionalism and able to maintain confidentiality.
  • Able to work independently and interact effectively with all levels