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Primary Responsibilities
- Support the Security Manager in aspects of
security and operation of Facility Command Centre (FCC) including all the
system in FCC are in good, efficient, effective and responsive manner. Assist
the Security Manager in ensuring that the mall is always safe for general
public.
- Implementation of CPN and FCC policies and SOP.
- Create a strong and efficient, effective and
responsive FCC team.
- Co-ordinate well with security supervisors to ensure
better response to incident or accident.
- Co-ordination & communication with internal and
external parties.
- Management of security contracts and contractors and
handle insurance cases.
- Create a good FCC activity reporting system and
methodology.
- Ensure that the operating expenses under his
responsibility are within the budget.
- Establish good relationship with tenants
and occupants of the mall.
- Assist Security Manager in
ensuring overall security of shopping mall.
- Plan and maintain proper
FCC operations schedules to ensure adequate manpower for shifts and its
attendance record.
- Supervise FCC operations
in accordance to SOP.
- Ensuring all FCC systems
alarms are attended to without fail and all activities are recorded.
- Monitor and maintain all
security system in FCC are in good and functionable manner.
- Ensure all FCC related
systems or FCC integrated / inter-related systems are in functionable and in
good condition.
- Plan and schedule FCC
systems maintenance and equipment checks with operations team and vendors.
- Schedule and routinized
guard touring / clocking patterns for preventive patrols.
- Generate daily, weekly and
monthly FCC’s security and safety reporting to the Security Manager.
- Co-ordinate and provide
reasonable support to investigations.
- Ensuring the Safety &
Health Procedures in FCC are followed and to ensure the workplace is safe.
- Other duties that may assign by the Security
Manager/Operations Manager/General Manager - Centre Management Office of
Central I-City Shopping Centre.
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